Omnichannel Customer Attention Bot

Improves customer satisfaction (internal or external)
by introducing a 24/7 customer service channel through which
you can communicate in natural language quickly and easily.

Goals

We improve the key process with your client through a new automated digital channel.

You can provide support, services or personalized recommendations with the right message, at the right time. This will allow you to improve the efficiency of the support team, optimizing the cost structure and response time.

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Advantages

They allow advanced analytics and are designed for scalability

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Flexibility

Make available to the user the communication channels according to the needs of the business

Consistent and reliable

Of all the tools that you can try, it is the one that works and with which you will obtain a quality response.

Satisfaction

Meet your expectations and ensure that your customers get the desired service.

Reduction of errors and time

Get a better quality response in a short space of time.

Integrable

We adapt to your technology stack and integrate the solution to access all available information and provide the best response.

Take advantage of opportunities

All interactions with users are key. Do not lose more sales by not being able to provide the necessary support throughout your purchase process.

Opportunities

We connect with any backend and we are partners of the main manufacturers (IBM, SAP, Amazon, Google)

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Our proven process. In 6 weeks you will have the chatbot in production

Thanks to our experience implementing this type of technology, we define an MVP and take it to production in the most agile way. Once up and running, we analyze the ROI and perform the necessary iterations to optimize it.

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Multiple channels, chat and voice

We have a platform to design, implement, deploy and operate conversational assistants. Our conversational engine supports multiple channels: webchat, whatsapp, facebook messenger, telegram, MS Teams, as well as voicebots.