We implemented an omnichannel strategy integrating physical showrooms with B2C and B2B e-commerce, adapting to market changes and optimizing the shopping experience for customers and franchises.

We improved the management of their sales network by implementing a strategic change process. This included aligning business strategy with improved processes and more efficient decision-making.

We developed a proactive approach for Worten, optimizing the commercial outreach to distributors and retailers in Portugal. This involved tailoring offers, sales pitches, and presentations to each channel, and managing negotiations to close effective deals.

We developed self-service kiosks and an app for Call Centers, streamlining personalized orders and improving operational efficiency, reducing wait times, and increasing the average sales ticket.