Azucarera has been working since 1903 to become a benchmark in the production, distribution and marketing of sugar in the world and is the leading sugar producer in Spain. It is part of the ABF group, which has a turnover of more than €25,000 million.
Azucarera needs to make the most of its information systems and all the documentation it has accumulated to facilitate commercial operations in the sales area.
Deploy a system that allows the required information to be consulted at the desired time and in the desired manner, avoiding the need to open tickets or consult people.
Intelligent assistant that autonomously queries data in SAP using natural language. Its requests are made in a fast, secure manner using artificial intelligence.
A conversational assistant has been developed on the Microsoft Copilot Studio platform, with Microsoft Teams as the main channel. Users can interact with the assistant as if it were a colleague.
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