Azucarera needs to make the most of its information systems and all the documentation it has accumulated to facilitate commercial operations in the sales area.

Deploy a system that allows the required information to be consulted at the desired time and in the desired manner, avoiding the need to open tickets or consult people.

Solution:

Intelligent assistant that autonomously queries data in SAP using natural language. Its requests are made in a fast, secure manner using artificial intelligence.

A conversational assistant has been developed on the Microsoft Copilot Studio platform, with Microsoft Teams as the main channel. Users can interact with the assistant as if it were a colleague.